SERVPRO of Santa Clara - Here to Help with the Big & Small Steps

8/2/2021 (Permalink)

SERVPRO of Santa Clara - Here to Help with the Big & Small Steps

Prepare your Property for an Emergency

We have supported countless home and business owners and property managers across Santa Clara County with water, fire, mold and storm property damages. One thing we have learned: Emergencies happen every day. We understand that your lives are busy, it can be overwhelming to add being prepared in case of an Emergency to your list, and getting started is often the hardest part. We also know that being prepared can make a huge difference when faced with a disaster situation and can help get your life and operations back to normal more quickly afterwards.

HOW SERVPRO CAN HELP BEFORE, DURING & AFTER A DISASTER?

The SERVPRO® Emergency READY Profile® will help ensure you and your business is "Ready for whatever happens." in the event of an emergency. Our ERP is a comprehensive document containing critical information about your business and building, including emergency contact information, shut-off locations and priority areas to help minimize the damage and interruption to your business operations, with an immediate plan of action.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. The SERVPRO® Emergency READY Profile® serves as a quick reference of important building and contact information or can be an ideal supplement to any existing well-designed emergency preparedness plan or contingency program. Rather than reacting to a disaster situation, it's far more beneficial to take proactive measures to establish a plan and relationship with a trusted leader in the restoration service industry.

CALL US TO GET STARTED TODAY!

PREPAREDNESS PLANNING FOR YOUR BUSINESS

Identify Potential Problems

Are floods frequent in your area? Identify which natural disasters are most common in your area and determine your business's risk factor. Start by preparing for the most imminent threat first. Also consider things like power-outages and smaller emergencies like plumbing issues or vandalism.

Develop & Practice An Emergency Response Plan
What if a fire started in your facility kitchen? An emergency response plan is what your business will implement in the event of a man-made or natural disaster. The plan should include how you will protect your employees and customers, manage business operations, and communicate during and after the disaster. Practice this plan. How easy is it to exit your office building on foot? How long does it take to reach the designated meeting place? Who will help customers or employees who need mobility assistance?

Make A Crisis Communications Plan
The crisis communications plan is how you will keep in contact with employees and customers. Your plan helps your business respond promptly and accurately during and after the disaster. Determine in advance who will be the spokesperson for a specific audience.

Create A Business Continuity Plan
How will your business continue to operate in the event of a disaster? Can you continue to receive orders online; is your customer data available off-site? A continuity plan includes how to manage communication with customers and suppliers, how to fulfill orders and service contracts, and how to recover lost company data.

Talk To Your Insurance Agent
Business insurance may help protect your company from substantial losses in the event of a covered claim. Beyond property coverage, you might also consider business interruption coverage, which may help reimburse you if you're temporarily unable to do business after a covered loss. Each business's needs will vary, depending on the type of business and the risk associated with your area.

Our specialized equipment and highly trained professional staff has the scope of services to handle your property restoration needs. We understand you may not have all the answers - this maybe the first traumatic experience with your residential or commercial property. Calling our team connects you to a professional staff that can provide the answers to your restoration concerns and tailor a solution to restore your home or business.

SERVPRO of Santa Clara here to help!

(408) 392-9700

SERVPRO of Santa Clara – Hiring Heroes!

7/19/2021 (Permalink)

Join our team of Heroes! Call our office today, 408-392-9700

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Water/Fire Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward helping our community members who have been affected by fire and water damage.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description: 

Respond to service calls as needed. Perform mitigation and restoration services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities: 

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO®production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Valid Driver's License with no more than 1 point on DMV record
• Ability to successfully complete a background check & drug screening subject to applicable law
• Experience in restoration, cleaning, maintenance, and/or construction a plus
• IICRC certifications a plus
• High school diploma/GED
• Effective oral communication

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

SERVPRO of Santa Clara - We Are the Cleaning Experts!

3/12/2021 (Permalink)

SERVPRO of Santa Clara - We Are the Cleaning Experts!

SERVPRO of Santa Clara is Here to Help Santa Clara County in Times of Need

During this unprecedented time caused by the COVID-19 global pandemic, we want to remind our neighbors that the SERVPRO of Santa Clara team are cleaning specialists and adhere to the highest cleaning, disinfecting, and sanitation standards.

Specialized Training

SERVPRO of Santa Clara is prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Clara County home or business needs deep cleaning services, call the experts today – [SERVPRO of Santa Clara, 408-392-9700]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Choose SERVPRO of Santa Clara, Because We Care!

2/26/2021 (Permalink)

Always here to help, 24/7!

SERVPRO of Santa Clara employees all share the same central objective – to help our clients and neighborhoods in their times of need.

We understand that going through the mitigation process is not always easy or comfortable to do. Due to our many years of experience, we are aware of the struggles and devastation homeowners are faced with while navigating property damages. Water damage, mold growth, fire and soot damages, biohazard contamination – these are no simple tasks to take on alone and may cause some customers anxiety. A homeowner could be displaced by mitigation and the following reconstruction process for an extended period of time depending on the extent of the damages.

The SERVPRO of Santa Clara team appreciates the critical responsibility we hold for our clients and the trust that we earn during these difficult times. We take the time to know our customers on an individual basis; we fully empathize with the stresses they encounter.

Our employees are all fellow community members helping our neighbors when they need it the most. If you wonder why you should choose SERVPRO, remember that we sincerely care about our customers and strive to ensure that they know it. Allow SERVPRO of Santa Clara to be the company to help you when you’re in need.

Need help with you Property Damage? Call our SERVPRO of Santa Clara 24/7 – (408) 392-9700

SAFETY FIRST – How SERVPRO of Santa Clara is keeping Our Team and Our Community Safe During the COVID-19 Pandemic

7/31/2020 (Permalink)

We'll be ready if you ever need us.

Life during a pandemic does not halt SERVPRO from helping our community. In fact, these stressful times are when we can help our neighbors the most. Water and fire damages won’t wait until the pathogenic coast is clear, and neither do we! COVID-19 proactive or reactive cleanings, biohazard cleanings, vandalism board-ups, mold remediations, water and fire mitigations - our essential workers are still out in our community, ensuring the safety and security of Santa Clara County residences and their properties.

Why? Because that’s what we do. We are here to help in all emergency situations, day or night, rain or shine. That’s what SERVPRO is all about.

By following all health and safety precautions, Homeowners can rest assured that our certified technicians are prepared with the proper specialized equipment, knowledge, and techniques that will ensure the health of you and your family while getting your property damage rectified.

ARE YOU IN NEED OF CLEANING OR RESTORATION SERVICES? Call SERVPRO of Santa Clara TODAY (408) 392-9700.

SERVPRO of Santa Clara is HIRING - Become a SERVPRO Hero!

7/3/2020 (Permalink)

Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email vdandrea@SERVPROofsantaclara.com or call our office at (408) 392-9700.

About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

Tips in Keeping Your Property Safe during Your Super Bowl Get-Together

1/31/2020 (Permalink)

SERVPRO is ready to blitz to your property 24/7!

Being one of the largest food consumption days in the United States with households hosting friends and family to watch the “big game”, Super Bowl Sunday can bring unanticipated dangers to your property. Below are some suggested steps to help avoid property damage and keep the focus on having fun!

Dangers in the Kitchen:

Biggest rule in the kitchen – DON’T GET DISTRACTED. Ensure the safety of your guests, your property, and yourself by keeping an eye on your oven and stove top. Do not leave your oven unattended while cooking, set timers to avoid burning food, never discard hot grease in a trash can, clean up splattered grease and oil immediately, and keep cooking surfaces clear of flammable items.

Congested Circuits:

Maxing out your power sources by overloading electrical outlets and using excessive extension cords creates not only tripping hazards but is also a leading cause of electrical fires. When a circuit tries to draw more electricity than it is designed to handle, the systems can overheat resulting in a high risk of fire. Remember to keep circuit usage within appropriate limits of the circuit load. Space out plug-in devices or appliances, unplug anything that does not need to be used, be aware of any warning signs of an overloaded circuit (diming lights, bussing outlets, burning odors, etc.)

Plumbing Dilemmas:

Complications with clogged drains can be a nightmare with a full house. With the potential of water damage ruining the fun, it’s best to check pipes for leaks, keep food and grease away from kitchen drains and be cautious of what is flushed down toilets.

SIT BACK AND ENJOY THE GAME!

Now that you have a plan in place to keep problems at bay, it’s time to relax while cheering on your favorite NFL team and kicking back with friends and family!

If a disaster does occur – remember SERVPRO of Santa Clara is here to help 24/7. Call our highly trained team for assistance (408) 392-9700.