SERVPRO of Santa Clara - Here to Help with the Big & Small Steps

8/2/2021 (Permalink)

SERVPRO of Santa Clara - Here to Help with the Big & Small Steps

Prepare your Property for an Emergency

We have supported countless home and business owners and property managers across Santa Clara County with water, fire, mold and storm property damages. One thing we have learned: Emergencies happen every day. We understand that your lives are busy, it can be overwhelming to add being prepared in case of an Emergency to your list, and getting started is often the hardest part. We also know that being prepared can make a huge difference when faced with a disaster situation and can help get your life and operations back to normal more quickly afterwards.

HOW SERVPRO CAN HELP BEFORE, DURING & AFTER A DISASTER?

The SERVPRO® Emergency READY Profile® will help ensure you and your business is "Ready for whatever happens." in the event of an emergency. Our ERP is a comprehensive document containing critical information about your business and building, including emergency contact information, shut-off locations and priority areas to help minimize the damage and interruption to your business operations, with an immediate plan of action.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. The SERVPRO® Emergency READY Profile® serves as a quick reference of important building and contact information or can be an ideal supplement to any existing well-designed emergency preparedness plan or contingency program. Rather than reacting to a disaster situation, it's far more beneficial to take proactive measures to establish a plan and relationship with a trusted leader in the restoration service industry.

CALL US TO GET STARTED TODAY!

PREPAREDNESS PLANNING FOR YOUR BUSINESS

Identify Potential Problems

Are floods frequent in your area? Identify which natural disasters are most common in your area and determine your business's risk factor. Start by preparing for the most imminent threat first. Also consider things like power-outages and smaller emergencies like plumbing issues or vandalism.

Develop & Practice An Emergency Response Plan
What if a fire started in your facility kitchen? An emergency response plan is what your business will implement in the event of a man-made or natural disaster. The plan should include how you will protect your employees and customers, manage business operations, and communicate during and after the disaster. Practice this plan. How easy is it to exit your office building on foot? How long does it take to reach the designated meeting place? Who will help customers or employees who need mobility assistance?

Make A Crisis Communications Plan
The crisis communications plan is how you will keep in contact with employees and customers. Your plan helps your business respond promptly and accurately during and after the disaster. Determine in advance who will be the spokesperson for a specific audience.

Create A Business Continuity Plan
How will your business continue to operate in the event of a disaster? Can you continue to receive orders online; is your customer data available off-site? A continuity plan includes how to manage communication with customers and suppliers, how to fulfill orders and service contracts, and how to recover lost company data.

Talk To Your Insurance Agent
Business insurance may help protect your company from substantial losses in the event of a covered claim. Beyond property coverage, you might also consider business interruption coverage, which may help reimburse you if you're temporarily unable to do business after a covered loss. Each business's needs will vary, depending on the type of business and the risk associated with your area.

Our specialized equipment and highly trained professional staff has the scope of services to handle your property restoration needs. We understand you may not have all the answers - this maybe the first traumatic experience with your residential or commercial property. Calling our team connects you to a professional staff that can provide the answers to your restoration concerns and tailor a solution to restore your home or business.

SERVPRO of Santa Clara here to help!

(408) 392-9700

Hidden Moisture could be causing property damage in your Santa Clara Home

8/2/2021 (Permalink)

Hidden Moisture Restoration Professionals Are Here to Help! Call our office today, (408) 392-9700!

Water damage is among the most common cause of residential property damage insurance claims in the area it can pose significant risks to Santa Clara County homes and businesses. Some sources of water damage such as floods, burst pipes, and sewage backups are obvious and require emergency service right away. However, there are other “hidden water and moisture” sources of damage that can be difficult to detect and often lead to a considerable amount of property damage and an increased cost for cleanup, restoration and repairs.

One possible concern with hidden moisture or sustained water damage is an increase in the overall humidity of your home. The EPA recommends keeping indoor humidity between 30 and 60 percent. If you are having trouble with high humidity in your Santa Clara County residence, hidden moisture could be a concern. You may be able to detect high humidity by simply paying attention to potential problem areas in your home, damp basements, high traffic areas, bathrooms and kitchens with high humidity activities and poor circulation. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. Over time hidden moisture can contribute to high humidity and during ideal conditions and can cause mold growth and other property concerns to erupt. The possible causes of water damage lurking in your home can originate from many different sources, with varying intensities, contamination levels, and scope of damage. Some of our largest property restoration projects start as small water leaks that cause serious structural and indoor air quality issues over time. There are many processes and techniques our crews can implement to successfully and thoroughly locate and address your high humidity and other hidden water damage concerns. Calling local SERVPRO professionals can help investigate the source behind your high humidity or hidden water damage concerns and inspect for any sign of visible mold or other secondary property damages.

How our SERVPRO restoration specialists find hidden water causing damage to your property and searching for the source of the moisture problem

Our SERVPRO professionals have IICRC certification and extensive training to handle all facets of water loss recovery in homes throughout our area, and our technicians also work to double check to ensure success during the restoration process. We use state of the art moisture monitoring and thermal imaging equipment to locate hidden water that could be lurking in your home following either an emergency or lingering water property disaster.

MOISTURE DETECTION DEVICES:
Our SERVPRO technicians use moisture detection devices, similar to a stud finder. These moisture readers can indicate the presence of moisture behind, ceilings, walls and floors. The devices that our team uses emit electromagnetic waves and measure the resistance in their return to determine moisture content in the affected materials. This sophisticated equipment can help us also to decide when a certain structural element could be too saturated or damaged to preserve.

THERMAL IMAGING EQUIPMENT:
Our SERVPRO professionals also use thermal imagery to indicate the presence of moisture pockets throughout affected and exposed areas of your property. Much of the damage in many water loss incidents can occur out of sight, so seeing a temperature array to detail the presence of moisture and dampness in challenging areas can help to determine the best points for installing drying equipment.

Is Hidden Moisture Causing High Humidity Concerns for Your Local Home or Business

Hidden moisture or water leaks are dangerous because they can cause serious issues like structural damage and mold growth before they are discovered. Excess water and moisture gets absorbed in wood, drywall, insulation, and furniture and can lead to warping, stains, bubbling, and structural deterioration.

Common signs of lingering or hidden water damage in your home:

Water spots or warping under sink cabinets

If you see water under the bathroom or kitchen sink it’s a warning sign that you have water damage and potential mold growth around the sink area. If the leak is bad enough, it could cause additional damage to the building structure, including the floor and walls, even if there’s no water present, water spots clearly indicate that pipes under the sink have a slow leak.

Ceiling or wall stains and bubbling

Ceiling and wall stains are obvious signs of a roof, appliance, or plumbing leak. When water saturates insulation and drywall, it can also lead to major water damage that can compromise the structural integrity of the property. Check your roof for damage, broken tiles or puddling. Also investigate appliances such as the washing machine, dishwasher and toilets for leaky spigots that could be dripping water and causing damage.

Squishy or Warping kitchen/bathroom floors or tile

Water damage is not always visible. In fact, it’s more common for damage to occur behind the floor, ceiling, and walls where you can’t see it. Since the bathroom is the most humid room in your home, it’s a common place for water damage and mold growth.

Moisture detection equipment can help our SERVPRO professionals to identify problem areas within your home that could be contributing to your home’s high humidity. Excessive moisture and high humidity can also cause mold to grow and spread in areas behind walls and ceilings where it is not easily detected. If water damage isn’t properly mitigated, mold and other secondary damages can begin to spread throughout your property in just a few days. That’s why it’s important to choose quality restoration professionals to dry and restore your property and take necessary steps to avoid further damages.

Ask About SERVPRO’s Visible Mold Inspection

The key to mold prevention is simple: moisture control and sufficient airflow. If you suspect your home is suffering from excessive high humidity, get in touch with our SERVPRO staff right away. Our Mold Remediation team can inspect your property for mold and water damage, locate the source of hidden moisture, and plan a mold removal and remediation process to get your home healthy and safe.

If our technicians do discover mold during the inspection and mitigation process, they will evaluate the mold growth and contain any damage to the smallest area possible. They will then physically remove the mold and thoroughly dry any contaminated areas to ensure that the mold does not return.

When your home or business experiences a water disaster issue, or you suspect that high humidity maybe a problem, call our trusted local SERVPRO of Santa Clara Service Specialists. Our sophisticated tools can make it easy to determine the presence of hidden moisture and dampness in your home. Waiting too long to choose a professional cleanup and recovery service can be a costly and hazardous mistake. We closely monitor and document all our cleanup, mitigation and remediation steps and make sure your moisture problem is taken care of correctly. To schedule an inspection give our SERVPRO of Santa Clara team a call 24/7 at (408)392-9700.

Don’t Allow Your Santa Clara Home Fall Victim of a Severe Water Damage

8/2/2021 (Permalink)

Call SERVPRO of Santa Clara today, (408) 392-9700!

This tragic photo is witness to something a Homeowner never wants to experience upon coming back home from a vacation; this unfortunate residence fell victim to an enormous second story toilet overflow as the home was unoccupied for multiple days. The ongoing flow of water continued its persistent flow, wreaking havoc through most of the beautiful home. SERVPRO of Santa Clara received notice of this loss when the Homeowner called into our office after a holiday weekend and we were able to be onsite within 30 minutes to start the mitigation process.

Note to Homeowners: if you plan to leave a property unattended for a vacation, even if only for a short period of time, it is a good practice to turn of the property’s water supply and take a quick walk around before leaving to ensure all appliances are in order.

Even still, some water damages are unavoidable. If you find yourself in need of water mitigation services, call SERVPRO of Santa Clara to have a highly trained professional get your property back on track, (408) 392-9700.

Water damage and flooding emergencies won’t wait for “normal” business hours and neither do we

7/21/2021 (Permalink)

When water keeps flowing, non stop!

Water damage and flooding emergencies won’t wait for “normal” business hours and neither do we! Call SERVPRO of Santa Clara 24 hours a day, 7 days a week for emergency response services, (408)392-9700.

Faster to any disaster is our goal to minimize your water damage.

Flooding and water damage is extremely invasive. Water can migrate rapidly through your property, and porous materials soak up the water (for example, floors, walls, furniture, and more). Beginning the water extraction process right away decreases the chances of secondary damage and microbial growth. A delay of just a few hours can greatly increase the severity and costs associated with the water damage. Call SERVPRO of Santa Clara for a rapid response.

What to Expect:

When you call SERVPRO of Santa Clara, a highly trained customer service representative will be ready to assist you day or night. There will be several questions needing to be answered to ensure our crew will be prepared for your unique situation before going onsite. Some of the questions we will ask will include:

·         Your name and contact information

·         Your property insurance information (if applicable)

·         The address of your affected property

·         When did the damage occur?

·         What caused the damage?

·         What materials are affected?

·         Is electricity available onsite?

·         What is the age of the affected structure?

·         Are there affected furniture or contents onsite?

When dealing with water damage, immediate action is crucial! Call today (408)392-9700. We are here to help!

Emergency Ready Plans

7/19/2021 (Permalink)

Call SERVPRO of Santa Clara to schedule your ERP appointment today!

SERVPRO® of SANTA CLARA is ready to respond to just about any emergency you might be going through in your business. We are here to help 24 hours 7 days a week day or night we can take action when disaster strikes your building. We can even help your business develop a plan prior to a loss to ensure your preparedness for future damages that may occur. Our Emergency Ready Plans (ERP) compile information of the building’s layout to ensure rapid action can be taken in times of need which can directly result to getting your company back into operation quicker after disaster strikes. Loss of income can be catastrophic to a business when unforeseen damages might have been prevented or perhaps minimized! Not only will an Emergency Ready Plan help SERVPRO but because of the amount of information collected, this will facilitate coordinating with your insurance as well. We are Here To Help®

Call to speak with one of our friendly and professional representatives to discuss how we can assist at 408-392-9700.

We are here to help 24 hours a day, 7 days a week,  day or night so we can take action when disaster strikes your building. 

Responding to a fire loss within the first 24 hours can make a difference in restoring versus replacing your property and personal belongings!

7/19/2021 (Permalink)

Call SERVPRO of Santa Clara today to assist with your fire restoration needs!

When dealing with the aftermath of a fire it can be overwhelming, especially finding how and where to start. By contacting SERVPRO of Santa Clara right away our trained Fire / Water technicians know that time is of the essence especially in these situations. Trying to save not only the structure but also all the prized possessions that your home or business holds makes this time a sensitive matter. Our compassionate and experienced technicians will respond immediately and start assessing damages in order to provide your insurance with the most accurate information so that your property can be addressed properly and in a timely manner. We are here not only to assist with your property but also help with any concerns you might have, at SERVPRO of Santa Clara 408-392-9700, We Are Here To Help!  

SERVPRO of Santa Clara – Hiring Heroes!

7/19/2021 (Permalink)

Join our team of Heroes! Call our office today, 408-392-9700

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Water/Fire Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward helping our community members who have been affected by fire and water damage.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description: 

Respond to service calls as needed. Perform mitigation and restoration services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities: 

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO®production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Valid Driver's License with no more than 1 point on DMV record
• Ability to successfully complete a background check & drug screening subject to applicable law
• Experience in restoration, cleaning, maintenance, and/or construction a plus
• IICRC certifications a plus
• High school diploma/GED
• Effective oral communication

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, Inc., the Franchisor, in any manner whatsoever.

SERVPRO of Santa Clara Knows the Science behind Tackling a Water Damage

6/30/2021 (Permalink)

Call SERVPRO of Santa Clara to help with your water damages today!

Some Homeowners may react to a water damage by throwing down a few towels to clean up the standing water, maybe even placing a fan or two in the area to help circulate the air flow. However, the structural damage may be much worse than one may think or see visually, and not addressing the full problem will lead to bigger issues down the road. There is a science behind SERVPRO of Santa Clara’s drying processes.

SERVPRO of Santa Clara's professionals continually go through a series of trainings to stay current with the industry standards of the science of water mitigation. Holding to specific processes helps to minimize the possibilities of secondary damages (i.e. microbial growth). When you call SERVPRO of Santa Clara to assist with your damages, you can expect our trained professionals to:

• Take a full scope/inspection of the property and the loss area to detect and chase the hidden moisture
• Document extensive measurements of the damages and effected materials to fully communicate the onsite conditions to you and your property insurance carrier
• Strategically install specialized equipment to expedite the drying process and monitor that equipment to ensure its highest level of productivity

Be assured SERVPRO of Santa Clara has the certifications, skills, and experience to help your home or business through your water damage. Call to speak with our professionals today, (408) 392-9700.

SERVPRO of Santa Clara – Assisting with Your Fire Damage

6/8/2021 (Permalink)

Allow SERVPRO of Santa Clara to assist with your fire damage to get the job done right!

Fire damage is not only harmful to your home, but it is also extremely damaging to your health. When you invite our skilled crew to properly mitigate your home after a severe fire or smoke damage, no matter the cause or where the damage derived from, you can rest assured that your home will be in good hands. Not only will our SERVPRO of Santa Clara crew be there to take care of your home remediation, but we also provide you with continuous updates of the progress throughout the process. We are here to help with this sometimes very complicated process and we bill insurance, in fact many insurance companies use us as a preferred vendor. We will get your home back to pre-fire/smoke damaged condition. Please call SERVPRO of Santa Clara today (408) 392-9700

SERVPRO of Santa Clara - Here to Help Your Business!

6/8/2021 (Permalink)

Call SERVPRO of Santa Clara to assist in your commercial water loss!

A water damage can happen to anyone at any time. Though there are steps that can be taken as preventative maintenance to help reduce the chances of a water loss from occurring, it is always best to have a plan in place prior to being face-to-face with the damage.

For businesses in particular, experiencing a water damage can be detrimental if not handled correctly. SERVPRO of Santa Clara understands that responding quickly and acting efficiently will help a business’s all-around bottom line. Minimizing business disruption is our number one goal when responding to commercial losses. Know that SERVPRO of Santa Clara specializes in creating the proper mitigation plan for your business that will help your production get right back on track. SERVPRO of Santa Clara is ready to assist day or night, call our offices today (408) 392-9700!

Don’t Let Your Water Damage Lead to Mold Growth

6/8/2021 (Permalink)

Don’t Let Your Water Damage Lead to Mold Growth - call SERVPRO of Santa Clara today!

With Summer fast approaching leading us into hotter weather, you may start seeing microbial grow pop up if you’ve decided to ignore a previous water damage! MOLD – not exactly the word you'd want to hear when you’re trying to enjoy your Summer Vacation! However, if a water damage was not handled properly, the chances of mold growth is very high especially in humid conditions with temperatures between 77° F and 86° F. Mold will thrive in damp, muggy, and moist conditions. Whether you live more near the beaches or inland, the weather we have in Santa Clara County is beautiful and perfect weather not only for our community but also for the mold spores to spawn - yuck!

Schedule an inspection with SERVPRO of Santa Clara and we will send one of our trained technicians to assess the water and mold damages in order to provide recommendations to properly remediate your home. Please call SERVPRO of Santa Clara to schedule an inspection today (408) 392-9700.

SERVPRO of Santa Clara - Guiding You Through Your House Fire

6/3/2021 (Permalink)

Call SERVPRO of Santa Clara today to help guiding you through your house fire, (408) 392-9700

Imagine being woken up in the middle of the night to the intense smell of something burning to then be overtaken by the sight of thick smoke and immense flames – now imagine you’re on the second story without an easy exit point and your children are stuck inside, asleep.

That is the terror that some of our customers experienced. Luckily in the photo shown here, no one was seriously harmed in this house fire due to their quick and calm reactions. A fire originating in the first story bathroom quickly engulfed the entire first floor, devastating every room in the house. Our SERVPRO of Santa Clara employees are trained in not only production and ensuring the job gets done correctly, but we also spend time learning how to support our community during these major tragedies and understand how dreadful these times can be.

If you find yourself in the distressing position of having experienced a house fire, call SERVPRO of Santa Clara today to help guide you through the mitigation process – (408) 392-9700.

SERVPRO of Santa Clara Assisting in Storm Damages

6/2/2021 (Permalink)

Don't let your property damage continue to worsen, call SERVPRO of Santa Clara today!

Rain storms can be the cause of a variety of different types of property damage. In the picture here, you can see the result of a leak deriving from a home’s skylight after a major rain storm. Skylight leaks may occur due to improper installation or from a sealing or flashing failure. Whatever the reason, if you are experiencing ceiling discoloration, bulging, or water actually dripping down from the ceiling – the very first step you should take would be to have a roof company install a roof tarp as soon as possible to stop additional damage while awaiting a permanent solution. After a roof tarp is installed, your second step should be to call SERVPRO of Santa Clara to assist with the interior damages and dryout! Our expert technicians are ready to respond to your storm damage needs 24/7, call us today!

SERVPRO of Santa Clara, (408) 392-9700

Preparing Santa Clara County for Wildfire Season

5/14/2021 (Permalink)

SERVPRO here to help with your Wildfire Cleanup 24/7

As the hot summer months quickly approach, many Santa Clara County residences may feel anxiety surrounding the possibilities of another Wildfire season. The aftermath of the 2020 SCU Wildfires is still very fresh for much of our community and the fear of the continued dry conditions leading to more fires in the area is very real. It is always a good idea to stay prepared and understand the steps to keep safe for these possible disasters.

If you’re area is prone to wildfires, stay prepared by:

• Knowing your neighborhood exit routes and shelter locations.
• Discuss a plan of action with your household so everyone knows what to expect if evacuations are necessary.
• Have an arrangement for your pets and livestock predetermined as not all emergency shelters accept animals.
• Keep emergency supplies organized on hand and ready to easily transport as needed.
• Register to receive local evacuation alerts and weather condition notifications.

If you’re area is experiencing a wildfire, remember these safety tips:

• Attempt to keep smoke out of your home and reduce respiratory smoke exposure.
• Use high efficiency filters for central air conditioning systems and set your fresh air intake to recirculate mode to prohibit outside air from entering.
• Prepare for possible long-term power outages with supplies of batteries, flashlights, water, food with extended shelf life, etc.
• Keep updated on current conditions and heed Emergency Alert System evacuation notifications.

Now that the wildfire flames have been put out, ensure to follow these safety tips on what to do after a wildfire:

• Do not return home until after authorities have cleared the area.
• Continue to monitor the air quality reports in the area, use N95 respiratory protection as needed, and pay close attention to any health effects.
• Understand that embers and ash may still be hot. Child should avoid affected areas if possible and should not assist in cleaning. Adults should ensure to wear various protection if in affected areas, including gloves, long pants, long sleeves, goggles, shoes, etc. Wash ash off as soon as possible if in your mouth, eyes, or on the skin.
• Be aware of driving and building hazards. Access affected areas during daylight to better see pending hazards.

Experiencing a community catastrophe like a Wildfire is devastating. SERVPRO of Santa Clara professionals understand how traumatic these situations are and have assisted in numerous fire cleanups spanning the past 20 years. We are here to help guide you through each step of the way.

If you’ve experienced fire damage, do not hesitate to contact our representatives for assistance today. SERVPRO of Santa Clara (408) 392-9700, here for you 24/7.

SERVPRO of Santa Clara - We Are the Cleaning Experts!

3/12/2021 (Permalink)

SERVPRO of Santa Clara - We Are the Cleaning Experts!

SERVPRO of Santa Clara is Here to Help Santa Clara County in Times of Need

During this unprecedented time caused by the COVID-19 global pandemic, we want to remind our neighbors that the SERVPRO of Santa Clara team are cleaning specialists and adhere to the highest cleaning, disinfecting, and sanitation standards.

Specialized Training

SERVPRO of Santa Clara is prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Santa Clara County home or business needs deep cleaning services, call the experts today – [SERVPRO of Santa Clara, 408-392-9700]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

How to Avoid Disaster during a Power Outage

3/12/2021 (Permalink)

How to Avoid Disaster during a Power Outage

It’s important to prepare for and protect our Santa Clara County homes, businesses and families during power outages as the stormy months approach and many hazards can go unnoticed.

Candles left unattended can quickly turn into a tragedy, possibly creating a structure fire. The safer option would be utilizing flashlights or other battery-operated lighting options that avoid the presence of an open flame. This means keep extra batteries on hand. If candles are your only option, it is vital to never leave the fire unattended and that the candle is placed in a fireproof holder stationed away from any flammable materials and or drafts.

Fire hazards are not the only disaster lurking during power outages. Carbon Monoxide poisoning from indoor grills or generators are also extremely dangerous. If these appliances are used in enclosed areas (including homes, garages or sheds), the outcome could be lethal. Carbon Monoxide gas can go unnoticed as it cannot be seen, smelled, nor tasted. A person may not realize they are being poisoned until it’s too late. It is essential to use these items exclusively outside in a well ventilated area and operated according to manufacturer’s instructions.

If you have experienced any fire, soot or property damage to your Santa Clara County home or business, rest assured our experienced technicians and customer services representatives are here to help 24/7. Please call our office today (408) 392-9700.

Choose SERVPRO of Santa Clara, Because We Care!

2/26/2021 (Permalink)

Always here to help, 24/7!

SERVPRO of Santa Clara employees all share the same central objective – to help our clients and neighborhoods in their times of need.

We understand that going through the mitigation process is not always easy or comfortable to do. Due to our many years of experience, we are aware of the struggles and devastation homeowners are faced with while navigating property damages. Water damage, mold growth, fire and soot damages, biohazard contamination – these are no simple tasks to take on alone and may cause some customers anxiety. A homeowner could be displaced by mitigation and the following reconstruction process for an extended period of time depending on the extent of the damages.

The SERVPRO of Santa Clara team appreciates the critical responsibility we hold for our clients and the trust that we earn during these difficult times. We take the time to know our customers on an individual basis; we fully empathize with the stresses they encounter.

Our employees are all fellow community members helping our neighbors when they need it the most. If you wonder why you should choose SERVPRO, remember that we sincerely care about our customers and strive to ensure that they know it. Allow SERVPRO of Santa Clara to be the company to help you when you’re in need.

Need help with you Property Damage? Call our SERVPRO of Santa Clara 24/7 – (408) 392-9700

Kitchen Fires – The Most Common Cause of Fires

2/17/2021 (Permalink)

Don't let a kitchen disaster happen to you!

A fire can ignite anywhere, anytime –though kitchens are the most common origin of fires. Every time you turn on the oven or light a burner, the risk of an unintentional fire grows no matter how careful you think you may be. SERVPRO of Santa Clara is here to help you recognize and address the top fire risks to keep you and your family safe.

A great number of fires are created by unattended pots or forgotten meals in the oven. Allowing yourself to get distracted or leaving items unsupervised can end in devastation. Oil can jump out of the pot onto a burner and ignite flames in a blink of an eye, or a casserole can be forgotten in the oven and catch fire. Ensure you don’t neglect your meals and appliances by staying close by and set periodic timers to help remind you to check cooking statuses.

Even the most careful cooks can be a victim of a fire. It is vital to understand the steps to take if and when a fire does occur. Remember to remain calm and act quickly to put out the fire. Keep in mind that oil and water does not mix; attempting to put out an oil fire with water will only cause more damage by spreading the flames. Oil fires should be suffocated with a non-flammable pan or lid and the heat source should be turned off immediately. Other kitchen resources to assist in smothering small fires can include baking soda or salt. However, it is always a good idea to keep a fire extinguisher close by.

Even after a fire is extinguished, substantial damage can still be left behind. Whether the damage is charred walls and cabinets, or lingering soot and smoke in the structure, rest assured that SERVPRO of Santa Clara can assist with your fire restoration needs. With decades of experience, our team will guide you through the entire process by working with you and your insurance company to help get your kitchen and your home back to normal.

SERVPRO of Santa Clara is always here to help - Call us any time at (408) 392-9700

SERVPRO of Santa Clara – Ready to Respond to your Storm Damages

1/22/2021 (Permalink)

Call SERVPRO to help with your storm damages!

Call SERVPRO of Santa Clara immediately if you’ve experienced storm damage and/or flooding at your home or business.  Our highly trained technicians use specialized equipment designed particularly to accelerate the restoration process to get your property back to pre-storm condition as soon as possible.

Rapid Response

Being locally owned and operated allows us to dispatch our skilled techs and arrive onsite faster equipped with all the essential resources. Rapid response is particularly vital and will help to stabilize the environment and minimize additional damages from occurring, resulting in lower restoration expenses and quicker recovery timelines.

All the Right Resources to Manage Disasters

When aggressive weather conditions affect our Santa Clara County, SERVPRO has the ability to scale our resources accordingly and take on large storm or flooding disasters head on. With access to mass equipment and personnel from a network of 1,700 Franchises across the country and the elite Disaster Recovery Teams that are strategically located throughout the United States, SERVPRO is ready to help you when disaster strikes, no matter the size.

Are you experiencing damages from a flood or storm event? Call SERVPRO of Santa Clara 24/7 408-392-9700. We are here to help!

Don’t let Rainwater Intrusion Damage your home:

11/20/2020 (Permalink)

Water intrusion can happen to anyone - call our office today!

With winter nearing and possible rainstorms pending, some homes may start to see damages from rainwater intrusion. If your home is experiencing any kind of water intrusion, the first and most imperative step is to repair or resolve the source of the intrusion to stop further damage. This could be by means of a roof tarp, sand bags, sump pump, French drain, or a combination of these depending on your unique situation.

Once the origin of the intrusion has been addressed, your second vital step would be to call SERVPRO of Santa Clara (408) 392-9700. During our moisture inspection, we would determine which materials sustained damage, the severity of the damages, and provide an estimate to dry the structure.

Making the mistake of ignoring water damaged materials is guaranteed to result in secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture allows the mold to assimilate and digest its food. The “food” would be considered anything cellulosic (which in layman’s terms means anything derived from plants). Many of the materials used to construct homes are cellulosic, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, or any wooden floors, doors, baseboards, trim, etc. etc. The presence of mold contamination within your home will not only damage the structure, but will create an unhealthy indoor environment for you and your loved ones.

If your home has sustained moisture or mold damage, do not hesitate to call SERVPRO of Santa Clara today (408) 392-9700. SERVPRO of Santa Clara has an American Council for Accredited Certification (ACAC), Council Certified Microbial Remediation Supervisor on staff who can guide you through the remediation process.

Is that MOLD?! How to Properly Handle Mold in your Santa Clara County Home.

7/31/2020 (Permalink)

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores are naturally present nearly everywhere, both indoors and outdoors, making it literally impossible to remove all mold from your property. The goal in completing a professional mold remediation would be to reduce the elevated levels of mold spore count back to its natural or baseline level, getting an area back to its “normal fungal ecology”. There are some businesses you may have seen advertise “mold removal” and even promise to eliminate all mold, which is erroneous. Consider the following mold facts:

• Mold occurs almost everywhere organically, indoors and outdoors.
• Mold spores are microscopic, invisible to the naked eye, drifting through the air and are able to enter your home through windows, doors, AC/heating systems or even on your clothing or a pet.
• Mold spores flourish in moist conditions. Mold spores will rapidly colonize when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any issues causing water damage or excess moisture must be addressed and repaired otherwise the mold will re-colonize and return.
• Mold often generates a pungent, musty odor and can help lead you to possible mold problem areas when the mold is hidden inside wall cavities.
• Even higher-than-normal indoor humidity can support mold growth. It’s best to maintain an indoor humidity level that is below 45 percent.

If your home or business has a mold problem, call our experts today to inspect and assess your property using our specialized training and equipment to remediate your mold infestation.

If You Have Signs of Mold Damage, Call SERVPRO of Santa Clara Today – (408) 392-9700

Fire, Smoke, & Soot Mitigation Services for our Santa Clara Community

7/31/2020 (Permalink)

Smoke and Soot Damage Can Cause an Invasive Odor in Your Home. Call the experts at SERVPRO of Santa Clara.

Smoke and soot is extremely overtaking and will infiltrate numerous cervices inside your home, causing concealed damage and odor. Our years of smoke damage experience and expertise enables us to inspect and assess the precise degree of the damage, allowing for the development of a comprehensive plan of action.  

Smoke and soot specifics:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke drifts around plumbing systems migrating through the openings around plumbing pipes between levels
• The type of smoke can dramatically affect the restoration process.

Various Types of Smoke

There are two different types of smoke–wet and dry. Each type of smoke creates a different kind of soot residue after a fire, each requiring its own unique cleaning procedure. Before restoration commences, SERVPRO of Santa Clara will test the soot to identify the type of smoke damage that is present in order to develop the appropriate remediation plan. Here is some additional information:

Wet Smoke – Deriving from Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Deriving from Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of substance rather than from a fire

• Practically invisible, discolors paints and varnishes, severe pungent odor. 

Our Fire Damage Restoration Promise

Every structure affected by smoke and fire damage reacts in its own unique way and requires its own individually tailored restoration plan.  SERVPRO of Santa Clara has the right equipment, expertise, and experience to professionally mitigate your fire and smoke loss.  We will treat your family with empathy and respect, and your property with intricate care.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Santa Clara Today – 408-392-9700

SAFETY FIRST – How SERVPRO of Santa Clara is keeping Our Team and Our Community Safe During the COVID-19 Pandemic

7/31/2020 (Permalink)

We'll be ready if you ever need us.

Life during a pandemic does not halt SERVPRO from helping our community. In fact, these stressful times are when we can help our neighbors the most. Water and fire damages won’t wait until the pathogenic coast is clear, and neither do we! COVID-19 proactive or reactive cleanings, biohazard cleanings, vandalism board-ups, mold remediations, water and fire mitigations - our essential workers are still out in our community, ensuring the safety and security of Santa Clara County residences and their properties.

Why? Because that’s what we do. We are here to help in all emergency situations, day or night, rain or shine. That’s what SERVPRO is all about.

By following all health and safety precautions, Homeowners can rest assured that our certified technicians are prepared with the proper specialized equipment, knowledge, and techniques that will ensure the health of you and your family while getting your property damage rectified.

ARE YOU IN NEED OF CLEANING OR RESTORATION SERVICES? Call SERVPRO of Santa Clara TODAY (408) 392-9700.

SERVPRO of Santa Clara is HIRING - Become a SERVPRO Hero!

7/3/2020 (Permalink)

Become a SERVPRO Hero!

Compensation: $16.00 - $25.00 per hour depending on experience

Water/ Fire Production Restoration Technician - Fulfilling Job Opportunity, Room for Growth & Advancement

Do you have a can-do attitude, attention to detail, commitment to hard work, and are you willing to learn new skills? We may be the PERFECT Company for you! We are looking for people to join our dynamic team of Heroes. Full-Time positions are available immediately.

All candidates should have a valid Driver’s License with no more than 1 point on their DMV records and the ability to pass a background screening and drug screening. Wages are based on experience – mitigation and/or construction experience is a plus. We are willing to train.

To apply: please email vdandrea@SERVPROofsantaclara.com or call our office at (408) 392-9700.

About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

SERVPRO of Santa Clara – Highly trained professionals to assist in ALL your cleaning and sanitation needs.

3/12/2020 (Permalink)

SERVPRO of Santa Clara - here to help with your cleaning and disinfecting needs

SERVPRO of Santa Clara has specialized sanitation experts trained for your cleaning service and biohazard contaminant removal needs. We are ready to help get your home or business back on track.

Call SERVPRO of Santa Clara today 408-392-9700

Information on the Coronavirus

CDC is responding to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally (as of this publication), including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”). On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization (WHO) declared the outbreak a “public health emergency of international concernexternal icon” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19. On March 11, 2020 WHO publiclyexternal icon characterized COVID-19 as a pandemic.*

In the past two weeks, the number of cases of COVID-19 outside China has increased 13-fold, and the number of affected countries has tripled. There are now more than 118,000 cases in 114 countries and 4,291 people have lost their lives. Thousands more are fighting for their lives in hospitals. However, of the 118,000 cases reported globally in 114 countries, more than 90 percent of cases are in just four countries and two of those – China and the Republic of Korea - have significantly declining epidemics. 81 countries have not reported any cases, and 57 countries have reported 10 cases or less. **

How Can SERVPRO of Santa Clara Help You?

SERVPRO of Santa Clara cleaning specialists can perform proactive cleanup protocol services to those properties that have had no known positive cases of COVID-19. SERVPRO of Santa Clara would need each Customer to acknowledge that the proactive cleaning and disinfecting applies only to the current condition of the property and would not protect from potential future exposure from COVID-19 contagion if an infected person was to access the facility after the proactive cleaning was completed.

Proactive Cleaning Work Scope

For both residential and commercial areas, the CDC recommends cleaning and disinfecting all high-touched areas and items on a routine basis. These surfaces include but are not limited to doors, knobs, windows, cabinets, tables, light switches, bathroom fixtures and knobs, phones, electronic devices, elevator buttons, handrails, books, toys, water fountains and faucets, etc. ***

SERVPRO of Santa Clara Proactive Cleaning Procedures

Our effective proactive cleaning procedure would entail the cleaning of all porous and non-porous surfaces and disinfecting of non-porous surfaces. Porous surfaces that are water-tolerant like fabrics and carpet can also be sanitized. We would finalize the services by cleaning and disinfecting all of the SERVPRO equipment and supplies used during the cleaning and disposing of all debris.

Following the recommendations of the CDC, SERVPRO of Santa Clara would proceed with the usage of a hospital-grade disinfectant with labeled effectiveness against similar virus organisms. SERVPRO’s proprietary disinfectant, SERVPROXIDE, fits this description and has many EPA-approved claims in Norovirus, Staphylococcus (MRSA), Human Immunodeficiency virus type 1 (HIV-1), Hepatitis A, B & C,  E. coli, Salmonella, Rotavirus, and Swine Flu (H1N1) to name a few. ****

Call SERVPRO of Santa Clara today 408-392-9700

* https://www.cdc.gov/coronavirus/2019-ncov/summary.html

**https://www.who.int/dg/speeches/detail/who-director-general-s-opening-remarks-at-the-media-briefing-on-covid-19---11-march-2020

*** https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fguidance-business-response.html

**** file:///C:/Users/User/Downloads/68550.pdf

Tips in Keeping Your Property Safe during Your Super Bowl Get-Together

1/31/2020 (Permalink)

SERVPRO is ready to blitz to your property 24/7!

Being one of the largest food consumption days in the United States with households hosting friends and family to watch the “big game”, Super Bowl Sunday can bring unanticipated dangers to your property. Below are some suggested steps to help avoid property damage and keep the focus on having fun!

Dangers in the Kitchen:

Biggest rule in the kitchen – DON’T GET DISTRACTED. Ensure the safety of your guests, your property, and yourself by keeping an eye on your oven and stove top. Do not leave your oven unattended while cooking, set timers to avoid burning food, never discard hot grease in a trash can, clean up splattered grease and oil immediately, and keep cooking surfaces clear of flammable items.

Congested Circuits:

Maxing out your power sources by overloading electrical outlets and using excessive extension cords creates not only tripping hazards but is also a leading cause of electrical fires. When a circuit tries to draw more electricity than it is designed to handle, the systems can overheat resulting in a high risk of fire. Remember to keep circuit usage within appropriate limits of the circuit load. Space out plug-in devices or appliances, unplug anything that does not need to be used, be aware of any warning signs of an overloaded circuit (diming lights, bussing outlets, burning odors, etc.)

Plumbing Dilemmas:

Complications with clogged drains can be a nightmare with a full house. With the potential of water damage ruining the fun, it’s best to check pipes for leaks, keep food and grease away from kitchen drains and be cautious of what is flushed down toilets.

SIT BACK AND ENJOY THE GAME!

Now that you have a plan in place to keep problems at bay, it’s time to relax while cheering on your favorite NFL team and kicking back with friends and family!

If a disaster does occur – remember SERVPRO of Santa Clara is here to help 24/7. Call our highly trained team for assistance (408) 392-9700.

When Storms or Floods hit Santa Clara County, SERVPRO of Santa Clara is ready!

1/17/2020 (Permalink)

Our qualified teams are ready to take action 24/7 to storm or flood damage in Santa Clara County.

SERVPRO ofSanta Clara is highly knowledgeable in storm and flood property mitigation.  Our skilled crews use specialized equipment designed specifically to expedite the restoration of your property to its pre-storm condition.

Faster Response

Being locally owned and operated allows us to be able to dispatch and respond quicker with the proper resources, which is particularly vital. A rapid onsite arrival will help to minimize current damages, assist in stopping additional damage from occurring, resulting in lower restoration expenses.

Resources to Handle Floods and Storms

When hostile weather conditions hit Santa Clara County, we can scale our resources to handle a large storm or flooding disaster. With access to equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States, we’re ready to help when disaster strikes.

Have Storm or Flood Damage? Call Us 24/7 408-392-9700.

PREPARING YOUR BUSINESS FOR AN EMERGENCY: IMPORTANT THINGS YOU CAN DO NOW TO BE READY FOR A FUTURE DISASTER!

9/27/2019 (Permalink)

PREPARING YOUR BUSINESS FOR AN EMERGENCY

HERE TO HELP WITH BIG & SMALL STEPS
To Prepare your commercial property for an Emergency

We have supported countless home and business owners and property managers across Santa Clara County with water, fire, mold and storm property damages. One thing we have learned: Emergencies happen every day. We understand that your lives are busy, it can be overwhelming to add being prepared in case of an Emergency to your list, and getting started is often the hardest part. We also know that being prepared can make a huge difference when faced with a disaster situation and can help get your life and operations back to normal more quickly afterwards.

HOW SERVPRO CAN HELP YOUR BUSINESS
BEFORE, DURING & AFTER A DISASTER

The SERVPRO® Emergency READY Profile® will help ensure you and your business is "Ready for whatever happens." in the event of an emergency. Our ERP is a comprehensive document containing critical information about your business and building, including emergency contact information, shut-off locations and priority areas to help minimize the damage and interruption to your business operations, with an immediate plan of action.

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire, or a hazardous flood. The best time to plan for any event is not when the water or flames are interrupting your routine, but well before it happens. The SERVPRO® Emergency READY Profile® serves as a quick reference of important building and contact information or can be an ideal supplement to any existing well-designed emergency preparedness plan or contingency program. Rather than reacting to a disaster situation, it's far more beneficial to take proactive measures to establish a plan and relationship with a trusted leader in the restoration service industry.

CALL US TO GET STARTED TODAY!

PREPAREDNESS PLANNING FOR YOUR BUSINESS

Identify Potential Problems

Are floods frequent in your area? Identify which natural disasters are most common in your area and determine your business's risk factor. Start by preparing for the most imminent threat first. Also consider things like power-outages and smaller emergencies like plumbing issues or vandalism.

Develop & Practice An Emergency Response Plan
What if a fire started in your facility kitchen? An emergency response plan is what your business will implement in the event of a man-made or natural disaster. The plan should include how you will protect your employees and customers, manage business operations, and communicate during and after the disaster. Practice this plan. How easy is it to exit your office building on foot? How long does it take to reach the designated meeting place? Who will help customers or employees who need mobility assistance?

Make A Crisis Communications Plan
The crisis communications plan is how you will keep in contact with employees and customers. Your plan helps your business respond promptly and accurately during and after the disaster. Determine in advance who will be the spokesperson for a specific audience.

Create A Business Continuity Plan
How will your business continue to operate in the event of a disaster? Can you continue to receive orders online; is your customer data available off-site? A continuity plan includes how to manage communication with customers and suppliers, how to fulfill orders and service contracts, and how to recover lost company data.

Talk To Your Insurance Agent
Business insurance may help protect your company from substantial losses in the event of a covered claim. Beyond property coverage, you might also consider business interruption coverage, which may help reimburse you if you're temporarily unable to do business after a covered loss. Each business's needs will vary, depending on the type of business and the risk associated with your area.

Our specialized equipment and highly trained professional staff has the scope of services to handle your property restoration needs. We understand you may not have all the answers - this maybe the first traumatic experience with your residential or commercial property. Calling our team connects you to a professional staff that can provide the answers to your restoration concerns and tailor a solution to restore your home or business.

SERVPRO of Santa Clara here to help!

(408) 392-9700

The Most Common Cause of Fires is Cooking in the Kitchen

7/11/2019 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700

Fires can and do happen anywhere and anytime, they do not take holidays off. Did you know the most common cause of house fires is cooking in the kitchen? SERVPRO® of Santa Clara is here for you when disasters such as water or fire damage strike. Whether it be from smoke in the break room at work from popcorn left too long in the microwave, or a space heater left too close to a blanket at home, we are Here to Help® you get your life back to normal. We know that just because we deal with emergencies every day, you do not. So we are here to share our decades of experience with you, as we guide you through the process of making it “Like it never even happened.” We are with you all the way. Our crews work with you and your insurance to take care of the details to insure you can come out after the disaster as if the fire never occurred. We walk with you through the process, guiding you with answers, advice and experience through to the other side where life will come back together.

We are always here to help you, Call Us Any Time at 408-392-9700

Be Cautious Around Harmful Bacteria

7/11/2019 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700 for your cleaning needs!

SERVPRO® of Santa Clara is ready 24/7 to help you when disaster strikes. Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. Bacterial & viral infections are rare but can quickly spread, potentially putting more people at risk of health issues. Our trained technicians are able to clean & disinfect to limit health risks & exposure. We utilize various disinfectants including green products that are food grade safe for both humans & pets. We can provide information on these disinfectants at your request. SERVPRO® of Santa Clara is here to help you make it “Like it never even happened.”

SERVPRO® of Santa Clara has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” Call us any time at 408-392-9700. Feel free to call with any questions about our cleaning services and whether or not something can be cleaned.

SERVPRO of Santa Clara is IICRC Certified!

7/9/2019 (Permalink)

We are an IICRC Certified Firm so the job is done right the first time. Call us any time at 408-392-9700!

About SERVPRO of Santa Clara

SERVPRO of Santa Clara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Santa Clara is an IICRC firm, which means your house will be mitigated correctly the first time. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation for decades. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Call SERVPRO of Santa Clara at 408-392-9700 any time!

Crime Scene Cleanup Requires Special Care and Procedure

7/9/2019 (Permalink)

Do you need a Crime and/or Trauma Scene cleaned? Call the professionals at SERVPRO of Santa Clara today! 408-392-9700

Crime and Trauma Scenes stir up many emotions for those who encounter and have to deal with the aftermath. SERVPRO of Santa Clara understands the necessity of caring for the customer and the clean-up quickly and efficiently to diminish the impact on the professionals, family and friends that are exposed to the situation. We will also treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Once the Crime Scene Unit has completed their Investigation and approves entry, the clean-up process can begin. It is imperative that the clean-up and restoration is performed by trained professionals who understand the serious health risks that exist due to blood and other bodily fluids. The crime or accident scene may contain blood borne pathogens, harmful chemicals, and other dangers. SERVPRO of Santa Clara technicians will respond immediately, have specialized training, proper protective equipment, and the experience to safely clean and sanitize the contaminated areas. Our first priority is your safety. Our technicians will follow industry recommended protocols to help transform an unsafe environment back into a clean, safe home or business as quickly as possible. Our services include the following:

Crime and/or Trauma Scene Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, urine, feces, and other bodily fluids

Blood Borne Pathogens

SERVPRO of Santa Clara professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Santa Clara professionals will then clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Santa Clara realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a home or business. Our professionals follow federal and state guidelines to properly clean all surfaces.

Need Trauma and/or Crime Scene Cleanup? 

Call Us Today at (408) 392-9700 to help make it "Like it never even happened."

Fire Smoke & Soot Cleanup Services

7/2/2019 (Permalink)

Smoke and Soot Damage Can Cause an Invasive Odor in Your Home. Call the experts at SERVPRO of Santa Clara

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Clara will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 408-392-9700

SERVPRO of Santa Clara is Hiring!

7/2/2019 (Permalink)

Are you ready to be a SERVPRO Hero?

SERVPRO of Santa Clara

Scotts Valley, CA Compensation: $16.00 - $25.00 per hour depending on experience

Fire and Water Clean-Up & Restoration Technician - Great Job Opportunity

Room for Advancement

Incentives Package Available

If You Have a Positive Attitude, Attention To Detail, Willing To Learn And A Great Work Ethic, This Position Is For You. Openings Available Immediately. Requirements-No More Than 1 Point on Your DMV Record, A Clean Background, Able to pass a drug test and three year’s Work Experience Minimum. Pay Based on Experience and we are willing to train. To Apply: Obtain A Driving Record From The DMV. Come Into Our Office Located At 3 Victor Square, Scotts Valley, CA 95066. You Can Come In Tuesday Through Thursday Between The Hours Of 10 am-2 pm. You Must Bring A Current DMV Print-Out And Any Contact Information That Would Assist You In Filling Out The Application. Please Allow About 45 Minutes For The Application Process. About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

SERVPRO of Santa Clara can respond 24 hours a day to water damage

6/10/2019 (Permalink)

Call SERVPRO of Santa Clara for 24 hour Emergency Response 408-392-9700

If your home or business sustained a Water Damage, SERVPRO of Santa Clara is available 24 hours a day to extract the water, remove damaged materials and dry the structure. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and can cause secondary damage from high humidity, deeply saturated materials that are harder to dry and the increased risk of microbial growth.

We Answer the Phone Ready to Help
Call 408-392-9700

We understand that most of our customers have never dealt with water damage before and it can be a stressful and overwhelming experience. You need an expert to guide you and complete the work according to Industry Standards. SERVPRO of Santa Clara has the water damage training and experience necessary to help you through this tough time.We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will complete what is referred to in our industry as a First Notice of Loss. This is when a representative from the office will ask you questions so that we can assist as quickly as possible. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask the questions below to get the Team Dispatched and prepared to start restoration.

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Santa Clara

We have been providing “Fire and Water Clean-up and Restoration” ® as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, and Master Water Restorer on site. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Clara is here to Help make it "Like it never even happened." ®

Faster to Any Disaster

4/9/2019 (Permalink)

If your Commercial Building has sustained Water Damage, Call SERVPRO of Santa Clara at (408) 392-9700 to inspect, assess and mitigate the loss to minimize your down time. Commercial Water Damage Restoration cannot be compared to residential restoration. There are hidden areas and structural voids where water can migrate. Many of the losses we encounter are multilevel structures that have sustained damage to electrical rooms, server rooms, elevator shafts, vast ceiling cavities, large HVAC systems and the list goes on and on. Having the expertise to assess and mitigate the entire structure holistically is essential to preventing secondary damage and future problems. It is equally important to have the resources necessary to recover documents, books, computers and electronic equipment. Depending on what was affected by the loss, office cubicles and desk systems may need to be dismantled, labeled and reset in the correct location once the loss is mitigated. SERVPRO of Santa Clara has the experience, equipment and resources to mitigate your water loss and keep your business operating.

If your water loss qualifies as a Large Commercial Loss, rest assured that we can respond to any size or scope of damage. We are part of a national network of over 1,600 Franchises with special Disaster Recovery Teams strategically placed throughout the country, ready to respond to large scale disasters.

SERVPRO of Santa Clara is here, ready to respond to any size disaster.

To contact us call 408-392-9700

Prevent Damage to Your Home from Rainwater Intrusion

3/7/2019 (Permalink)

Mold Growth supported by Rainwater Intrusion

With the recent and ongoing rainstorms there have been many residences that have sustained damage from rainwater intrusion. If your home has experienced moisture intrusion, the first and most important step is to stop the source of water intrusion by means of a roof tarp, sand bags, a sump pump, a French drain, or a combination of these depending on the source of water intrusion. Then give SERVPRO of Santa Clara a call to perform a moisture inspection, determine which materials sustained damage and provide an estimate to dry the structure. If moisture is left on the building materials and is not addressed, the conditions can cause secondary damages and mold contamination. For mold to colonize, the organism needs moisture and food. The moisture provides the means for mold to assimilate and digest food. The food is anything cellulosic which in layman’s terms is anything from plants. This includes many of the materials that are used to construct your home, i.e. the paper on drywall and on the backing of vinyl floors, the wood used to frame your home, wooden floors, doors, baseboards, trim and the list goes on and on. Mold contamination can damage your structure and create an unhealthy indoor environment for you and your family. If your home sustains moisture damage from rainwater intrusion or if you suspect moisture or mold contamination call SERVPRO of Santa Clara. Our friendly office staff will help schedule a time to inspect your home and recommend the steps necessary to dry the structure and remediate any mold that is discovered. SERVPRO of Santa Clara has anAmerican Council for Accredited Certification (ACAC)Council Certified Microbial Remediation Supervisor on staff, who can guide you through the remediation process.

Disaster Preparedness - Make a Go Bag

3/7/2019 (Permalink)

Disaster Preparedness

The recent fires in California emphasize that the need for an emergency plan for each household is essential in staying safe during these emergencies. SERVPRO of Santa Clara expresses that an important component of practicing safety is making a Go-Bag.

SERVPRO of Santa Clara has put together a list of items that are needed for your Emergency Go-Bag. These items should be ready to go and are simple to grab during an emergency if you must evacuate quickly. You might not always be at home when a disaster strikes so make sure you keep additional supplies in your car and at work. Make sure to take your Go-Bag with you if you are not going to be home for an extended period of time. Disasters are unpredictable. 

Put the following items together in a backpack or another easy to carry container. Make sure each member of your family or household has one of these Go-Bags, that include supplies for your pets, in case family members are separated during the evacuation. 

• Flashlight
• Radio- Battery Operated
• Batteries
• Whistle
• Emergency Cash and Change for Laundry and Phone Calls
• Sturdy Shoes
• Changes of Clothing
• Water and Food to Last a Few Days
• Photos of Family Members and Pets for Identification Purposes
• List of Emergency Contacts
• List of Allergies to Food and Medications
• Copy of Health Insurance and Identification Cards
• Prescription Medications and First Aid Supplies
• Extra Toiletries
• Extra Keys to Your Home and Vehicle
• Any Special Needs Items for Children, Seniors or People With Disabilities

Make sure you are keeping yourself and your family members safe during these unpredictable emergencies.

Call your local fire department or American Red Cross for further preparedness tips and practices.

SERVPRO is the Answer for Fire Damage Restoration

5/17/2018 (Permalink)

Fire damage can range from small to devastating. This is a reminder to check your smoke alarms frequently. Call SERVPRO of Santa Clara at 408-392-9700

If your home has sustained Fire and Smoke Damage, our first concern is for the safety of you and your family. Then there is also the concern that this type of loss can destroy pictures, possessions and memorabilia that is irreplaceable. Our priority is to save and restore the items that are precious and mean the most to you.

We will also guide you through your insurance claim and provide the expertise to communicate the information necessary for your adjuster to keep your claim moving toward completion. Our goal is to ultimately have this behind you and get your life back to normal. We take seriously the tag line that we help make it "Like it never even happened." We are here for you and will provide the professional services necessary. This includes everything from Inventory Loss Lists, to Packing, Moving, Cleaning, Storage and Delivery of your salvageable contents. We also provide Board-up and Roof Tarp Services and address any Water Damage caused by Fire Fighting efforts. Once Restorative Drying is completed and your home is deodorized and sealed, our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing fire and water clean-up and restoration as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Clara is here to help make it "Like it never even happened."

Who Do I Call For Fire Damage Services?

5/17/2018 (Permalink)

Every Fire is Different - Restoring Fire damage requires a "Customized Restoration Plan" SERVPRO of Santa Cruz will formulate the right plan for you.

Smoke and soot are very invasive and can penetrate wall cavities, ceiling cavities, attic spaces and the sub-area crawlspaces of your home or business. Because of this it is a challenge to address hidden damage and the resulting odors that can permeate long after the damage initially occurs. Our smoke damage expertise and experience enables us to locate hidden damage. Our thorough Initial Inspection will provide you with an accurate assessment of the extent of damage and a comprehensive plan of action to bring your home and life back to normal again.

There are several components to consider when dealing with a fire damage:

• Hot smoke migrates to cooler areas and the upper levels of a structure.
• Smoke flows around plumbing systems, seeping throughopenings where pipeswere installedbetween levels.
• The type of smoke may greatly affect the restoration process.

That is why consideration of the type of smoke produced by the fire is extremely important to facilitating the removal process. Because there are different types of smoke there are different types of soot residues found after a fire damage. Before restoration begins, SERVPRO of Santa Cruz will test the soot to determine what type of smoke damage it is and the best way of treating it. The cleaning procedures will then be based on the information gathered in the pretesting process. Here is some information on the types of smoke and residue -

Wet Smoke- Plastic and Rubber - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke- Paper and Wood - Fast burning, high temperatures, heat rises therefore so does the smoke.

Protein Fire Residue - Produced by evaporation of material rather than from the fire itself. - Virtually invisible, discolors paints and varnishes, extreme pungent odor.

SERVPRO's Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and knowledge to fully restore your home after a smoke or fire damage. Our staff will always treat you and your home with the utmost respect and care.

Did you know SERVPRO of Santa Clara is a 24/7 Full Service Restoration Company that will work with you from start to finish and make your home like new again, "Like it never even happened."

Have questions about Fire, Smoke or Soot Damage?

Call us today!

(408) 392-9700

What to do after a fire damage at your property

5/8/2018 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700

The first 24 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Santa Clara provides timely response with mitigation services ranging from fire, smoke and soot removal to deodorization, contents claims inventory and document restoration. These services help to ensure your property and belongings are restored to preloss condition when possible. If you do suffer a fire in your home or business, remember to follow these tips to minimize damages; limit movement in the areas affected to prevent further damages. Place old linens on carpeted traffic areas to prevent soiling and do not attempt to wash any walls or painted surfaces. SERVPRO of Santa Clara have been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 408-392-9700 to help you. #SERVPRO #waterdamage #LikeItNeverEvenHappened #santaclara #sanjose

FAST RESPONSE IS KEY

5/4/2018 (Permalink)

CALL SERVPRO OF SANTA CLARA AT 408-392-9700

SERVPRO® of SANTA CLARA is a 24/7 Emergency Service Provider. We respond when disaster strikes no matter what time or day it is. But did you know we can help you to create a plan before anything happens to make sure you are prepared for whatever may occur. We can come out and provide your business with Emergency Ready Planning to compile the information needed to getting back to business quickly after disaster strikes. We are Here To Help® you keep your doors open and minimize damage to your business and loss of revenue due to the disruption of operations. Call us at 408-392-9700 to speak about how we can help you. We are Here To Help® make it “Like it never even happened.” Make sure to call us at 408-392-9700. #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACLARA

Here for your business

5/4/2018 (Permalink)

Call SERVPRO of Santa Clara at 408-392-9700

When Water or Fire Damage threaten your business, call SERVPRO of Santa Clara to help you get back up and running fast. Here at SERVPRO our foremost concern is safety. We also understand the importance of mitigating the damage without interrupting the daily operations of your business. Loss of business can sometimes be ambiguous, detrimentally affecting the health of your business for a long time to come. Our Goal is to get your business up and running as soon as possible.

On our initial visit we will be inspecting the damage and formulating a “creative mitigation plan” that addresses the damage, considers the best way to proceed with your specific operation and minimizes your loss of revenue. Some of the things we will consider when formulating your mitigation plan are your hours of operation, type of business, employees and employee sensitivities, access and egress to your business, damaged equipment that is needed for daily operations, data loss/recovery and document restoration. Once Restorative Drying is completed our Construction Division will replace the damaged materials that were removed during mitigation and truly make it “Like it never even happened."

We have been providing “Fire and Water Clean-up and Restoration” ® as a SERVPRO Franchise since 2001. We have an IICRC Master Fire & Smoke Restorer, Master Textile Cleaner, Master Water Restorer and a General Contractor on staff. We also have an American Council for Accredited Certification (ACAC) Board Certified, Microbial Remediation Supervisor. We want you to feel confident that you have chosen a Provider that really cares and can provide you with the Professional Services you need for complete satisfaction. SERVPRO of Santa Clara is here to “Help make it "Like it never even happened." 24/7, 365. When your business experiences a disaster, no matter what time of day or night, we are available to speak with you, dispatch a crew to start mitigating the loss and minimizing the damage. You can reach SERVPRO of Santa Clara at 408-392-9700.

When your business is in crisis, you can depend on us,

5/4/2018 (Permalink)

call SERVPRO of Santa Clara at 408-392-9700

SERVPRO® of Santa Clara is there for your business when you need us most. SERVPRO® of Santa Clara is ready 24/7, 365 for you, we are just a phone call away. When your business experiences a disaster no matter the time or day we will be there to speak with you and dispatch a crew to you to start mitigating the loss and minimizing the damage. We are ready to help you make it “Like it never even happened” at 408-392-9700.

SERVPRO® of Santa Clara has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365  to help you. #HereToHelp #SERVPROofSantaClara 

SERVPRO of Santa Clara is your one stop shop for restoration and Construction

2/8/2018 (Permalink)

SERVPRO of Santa Clara Building Division.

When disaster strikes your property and the clean-up is completed, time becomes a major factor in the restoration of your home or business. Choosing the wrong company could lead to delays that increase your costs exponentially.  
  
Following a catastrophic event to your Silicon Valley area home or business that requires building and restoration services means that you should seek qualified professional help. However, not all restoration companies offer the same services or produce quality results.  
  
What would be more useful and convenient to you?  
A company that specializes in a single portion of your restoration process, requiring you to plan, schedule, and coordinate various professional services to complete the job? 
OR  
A company with qualified professional builders who have the resources to manage the entire reconstruction process providing you with any necessary services to get the job done for you?

The answer is obvious.  
  
SERVPRO of Santa Clara manages your entire reconstruction and restoration process from beginning to end, everything from the board up services needed to keep your property safe, to tree removal and temporary warehouse space that helps maintain the condition of the contents found in your home or business. Whether water extraction, smoke and odor removal, or mold remediation, or extensive cleanup, the job gets done and the restoration process continues whether it is a small remodel or reconstruction from the foundation up as is seen in this photo. 
  
We are professionally licensed contractors that perform installations and repairs on various general construction issues found on your property. SERVPRO of Santa Clara technicians offer scalable resources concerning drywall, painting, flooring, roofing, plumbing and electrical services, perfect for any size job. 
  
Giving SERVPRO of Santa Clara the ability to provide you with a one-stop source for all of your reconstruction and restoration needs. Our staff follows IICRC standards and best practices concerning cleaning and restoration services and produces results that often exceed your original expectations.  
  
Our reconstruction, remodeling, and rebuilding services help you obtain the results you merit, assisting with fully restoring your property to a quality preloss condition, "Like it never even happened." We help you avoid having to deal with stress filled days, making your entire restoration project as fast and efficient as possible.  
  
We are willing to help you manage your insurance paperwork and answer any questions or concerns you may have. Give SERVPRO of Santa Clara a call today for additional information concerning reconstruction and restoration services available throughout the entire area. 408-392-9700. 

How to plan for a Bio Hazard cleanup

2/8/2018 (Permalink)

Call SERVPRO of Santa Clara 408-392-9700 Proudly serving the Santa Clara and San Jose Area

Sometimes life takes an unexpected turn and you are faced with situations you never could imagine. We will come out and preform an inspection with you to help determine plan should a bio-hazard occur at your business. Our trained technicians will create a Ready Plan with you so that all your team members will know what to do and whom to call should a disaster strike. SERVPRO® of Santa Clara is here to help you make it “Like it never even happened.” at 408-392-9700

SERVPRO® of Santa Clara has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” We are ready 24/7, 365 at 408-392-9700 to help you. Proudly serving the Santa Clara and San Jose Area

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOSANTACLARA #SANTACLARA

#SANJOSE

We are committed to servicing Silicon Valley

2/8/2018 (Permalink)

Call SERVPRO of Santa Clara 408-492-9700

SERVPRO® of Santa Clara has always been shaped by the community we serve. Many of us grew up here and graduated from these schools. Some are new to the area, looking for a place that can be home for them and their families. SERVPRO® of Santa Clara is committed to helping property owners get back to life after disasters from fire or flood from things like a hot water leak or a house fire from cooking. If disaster should strike make sure to call the team who has been committed to serving this community since 2001, we are Here To Help® 24/7, 365 at 408-392-9700

We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened.” 

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACLARA #SANTACLARA

FAST RESPONSE IS KEY

2/8/2018 (Permalink)

call SERVPRO of Santa Clara 408-392-9700

SERVPRO® of SANTA Clara is a 24/7 Emergency Service Provider. We respond when disaster strikes no matter what time or day it is. But did you know we can help you to create a plan before anything happens to make sure you are prepared for whatever may occur. We can come out and provide your business with Emergency Ready Planning to compile the information needed to getting back to business quickly after disaster strikes. We are Here To Help® you keep your doors open and minimize damage to your business and loss of revenue due to the disruption of operations. Call us at 408-392-9700 to speak about how we can help you. We are Here To Help® make it “Like it never even happened.” Make sure to call us at 408-392-9700. #SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACLARA

Can you safely take care of mold in your home or business?

2/8/2018 (Permalink)

Call SERVPRO of Santa Clara 408-392-9700

There are lots of companies who will do a mold inspection/estimate for your company & talk about how they can “clean” mold with bleach. Well, they can certainly try, but it won’t help. SERVPRO® of Santa Clara is committed to re mediating the problem completely & correctly so that you can get back to business faster, with less impact on your customers & business. We are able to work with you to limit disruptions allowing your work to go on, with certified technicians that use proper Techniques and industry standards. For more information on how SERVPRO® of Santa Clara can help you call us at 408-392-9700. We can come out and do an inspection & speak honestly & openly with you about options that you have.#SERVPRO #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories #SERVPROOFSANTACLARA

SERVPRO® of Santa Clara has been serving the community since 2001. We are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 at 408-392-9700 to help you.

Santa Clara County 24 Hour Emergency Water Damage Service

1/26/2018 (Permalink)

SERVPRO of Santa Clara provides 24 hour fire and water damage restoration service in Santa Clara County

SERVPRO of Santa Clara is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (408) 392-9700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Santa Clara has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• What materials are affected?
• What year was the structure built?

About SERVPRO of Santa Clara

SERVPRO of Santa Clara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Santa Clara County Home Have A Mold Problem?

1/26/2018 (Permalink)

In Santa Clara County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (408) 392-9700

For Immediate Service in Santa Clara and San Jose, Call SERVPRO!

1/23/2018 (Permalink)

Residents: We provide immediate service day or night in Santa Clara and San Jose!

SERVPRO of Santa Clara provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Clara. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (408)392-9700

Residential Services

Whether your Santa Clara home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Bio-hazard Cleaning
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your Santa Clara commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Proudly serving the Santa Clara and San Jose area. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

SERVPRO of Santa Clara Is Hiring

10/6/2016 (Permalink)

Are you ready to be a SERVPRO Hero?

• SERVPRO of Santa Clara 

• Compensation: $16.00 - $25.00 per hour depending on experience

  Fire and Water Clean-Up & Restoration Technician - Great Job Opportunity

  Room for Advancement

  Incentives Package Available

  If You Have a Positive Attitude, Attention To Detail, Willing To Learn And A Great Work Ethic, This Position Is For You. Openings Available Immediately. Requirements-No More Than 1 Point on Your DMV Record, A Clean Background, Able to pass a drug test and three year’s Work Experience Minimum. Pay Based on Experience and we are willing to train. To Apply: Obtain A Driving Record From The DMV. Come Into Our Office Located At 3 Victor Square, Scotts Valley, CA 95066. You Can Come In Tuesday Through Thursday Between The Hours Of 10 am-2 pm. You Must Bring A Current DMV Print-Out And Any Contact Information That Would Assist You In Filling Out The Application. Please Allow About 45 Minutes For The Application Process. About SERVPRO of Santa Clara: Our vision is to be the premier mitigation/restoration service provider and the flagship SERVPRO Franchise in the Central California Coastal area. We will maintain a business culture that offers our employees opportunities for personal growth and the means to increase their professional knowledge and skills. We offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

Emergency Readiness- How Ready Are You?

10/6/2016 (Permalink)

Plan ahead with "Emergency Ready Plan" from SERVPRO

For a property owner, a worst-case disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time by a disaster recovery and restoration specialist can help minimize property damage as well as inventory or home contents loss. To provide home and business owners with a quick and convenient way to call in the experts when disaster strikes,SERVPRO of Santa Clara has the SERVPRO Ready Plan Mobile Application. In the confusion and panic that often surround a disaster, a property owner or manager can reach out for expert help right from the scene, using their cell phones."

Our “ERP” application allows both residential and commercial property managers and owners to create an Emergency Ready Profile that contains critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more, including the address and contact information for our franchise.

Through the application, the user can quickly call SERVPRO of Santa Clara or submit an electronic "First Notice of Loss" (FNOL), setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."

For more information about SERVPRO of Santa Clara, please visit us at

http://www.SERVPROsantaclara.com/

http://www.SERVPROsantaclara.com/water-damage-restoration

Faster to your Santa Clara comercial or residential fire

9/19/2016 (Permalink)

SERVPRO of Santa Cruz will restore your fire and soot damaged property with industry leading service and trained technicians.

Title: SERVPRO of Santa Clara Comercial and residential Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Santa Clara county Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Clara will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 408-392-9700

http://www.SERVPROsantaclara.com/fire-smoke-damage-restoration

Faster to your Santa Clara and San Jose Water Damage Event

8/29/2016 (Permalink)

SERVPRO of Santa Clara emergency responds to a water damage at a local school. Faster to any size disaster. Servicing Santa Clara and San Jose.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Clara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Santa Clara arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 408-392-9700

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Santa Cruz

SERVPRO of Santa Clara specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew!

http://www.SERVPROsantaclara.com/employee-photos

For Immediate Service in Santa Clara Call SERVPRO

8/19/2016 (Permalink)

The friendly, local, professional choice for emergency water, fire and mold restoration in Santa Clara. The team at SERVPRO of Santa Clara

SERVPRO of Santa Clara provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Santa Cruz County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 831-457-1997

Residential Services

Whether your Santa Clara home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Santa Clara commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Restoring Your Santa Clara Commercial Property After A Water Damage Event

8/1/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges. Our goal is to get your business back up and running ASAP.

Flooding and water damage events at Santa Clara commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Santa Clara 

SERVPRO of Santa Clara specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.